Joyce Capelle, Chair, Crittenton Services
New Year’s Resolutions
Like all of you, I worry about profitability (even non-profits have to stay solvent!), regulations, and other business challenges. However, it is workforce issues that present the most challenge – and opportunity. For most of us, a healthy, engaged, and productive workforce is what makes our business possible. The tending of our workforce is part of our role as business leaders. So it is from the lens of workforce management that I set forth some of my own resolutions for 2014.
- Embrace millennials as a vital force in the workplace.
As a “boomer” managing a four-generation workforce, I need to get over myself. The intrinsic motivators of my generation are NOT the extrinsic motivators valued by millennials. While these generalizations don’t reflect every individual, I resolve to understand more about – and judge a lot less about– what inspires, motivates and engages a workforce much younger than myself. They are the future and we are the ones who need to adapt, not the other way around.
2. Listen more.
I have always had an open door policy. I embraced the concept of “management by walking around” and all the other management theories du jour. However, a …read more
Source: Fullerton Chamber of Commerce