Rhonda Shader, Chair, State Farm Insurance
I was recently talking to a business owner about what keeps him up at night. He listed three worries, but one of them was just staying on top of everything he needs to get done for his customers on a timely basis. We both agreed that we felt like we had more expectations from customers now than ever before. The question is, why?
After talking some more, I had an epiphany and realized that we are in a period right now of transition. There are so many new ways to do things, communicate and
Source: Fullerton Chamber of Commerce